Streamline Customer Communication

Centralized Messaging & Feedback Management

ReplyDock helps you manage customer inquiries across Slack, WhatsApp, email, and moreโ€”all in a single dashboard. Track conversations, respond faster, and collaborate with your team seamlessly.

Multi-Channel Inbox
All customer conversations in one placeโ€”Slack, WhatsApp, email, and more.
Team Collaboration
Assign messages, leave notes, and collaborate efficiently with your team.
Analytics & Insights
Track response times, message volume, and feedback trends to improve customer satisfaction.
๐Ÿš€ Features

Features Built for Speed and Clarity

ReplyDock is built for speed, clarity, and seamless conversation โ€” write code the same way.

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Multi-Channel Messaging

Manage customer conversations from Slack, WhatsApp, email, and more in a single, unified dashboard.

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Centralized Feedback Tracking

Collect, organize, and analyze customer feedback across all channels to make informed decisions.

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Real-Time Notifications

Get instant alerts when new messages arrive or require attention, so no customer inquiry is missed.

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Workflow Automation

Automate repetitive tasks, set up rules, and streamline your customer support processes.

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Team Collaboration

Assign messages, share notes, and collaborate with your team to respond faster and smarter.

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Secure & Private

All conversations are handled securely. We do not store messages on our servers, ensuring full privacy.

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Analytics & Insights

Gain actionable insights from your interactions to improve customer satisfaction and team efficiency.

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Customizable Dashboard

Tailor your dashboard to prioritize channels, conversations, and metrics most important to your workflow.

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More Features Coming Soon

We're constantly building new tools to make customer communication effortlessโ€”stay tuned for updates.

Frequently Asked Questions

Can't find what you're looking for? Contact our customer support team

People

Our Team

Meet the team that turns ideas into reality.

Tejal Jadhav
Tejal JadhavDirectorLinkedIn
Manisha Karwalkar
Manisha KarwalkarDirectorLinkedIn
Aniket
AniketSr Software Engineer
Mahesh Savant
Mahesh SavantSoftware EngineerLinkedIn
Rajesh Jadhav
Rajesh JadhavSoftware EngineerLinkedIn
Company Info

About the Company

ReplyDock is building the future of customer engagement โ€” helping teams manage responses, feedback, and conversations across multiple channels in one powerful dashboard.

ReplyDock is a product of Koshine Tech Labs Private Limited

ReplyDock is developed by Koshine Tech Labs Pvt. Ltd., an independent software company passionate about creating simple, secure, and high-performance tools that make customer communication effortless.

Our focus with ReplyDock is to help businesses streamline replies, organize feedback, and stay connected with their customers across platforms like WhatsApp, Slack, Salesforce, and email โ€” all from a single unified workspace. Headquartered in Pune, India, we proudly serve customers worldwide. For inquiries, reach us at support@replydock.app.

Registered Address

Our official business registration and mailing address.

Tower 1-904 KohinoorCoral, Mulshi Pune Bhoirwadi, Infotech Park (Hinjawadi), Pune City, Pune- 411057, Maharashtra

Contact Us

Have questions or need support? We're here to help you succeed.

๐Ÿ“ง support@replydock.app

๐Ÿ“ž +918793819239

Support Hours

Our team is available to assist you during business hours.

๐Ÿ•’ Monday - Friday: 9:00 AM - 6:00 PM IST

๐Ÿ•’ Weekend: Limited support available